We want you to be completely satisfied with your BY TWICE BLESSED purchase.

Items that have been purchased at full price or by pre-order are eligible for a refund, exchange or online credit to use towards your next BY TWICE BLESSED purchase, minus the cost of shipping.

Any sale items are final sales and can not be credited or exchanged unless faulty.


Request for refund, exchange or credit is made within 10 days of receiving the garment.

Garment tags are still attached to the item and the garment is returned unwashed or altered in any way from its original form.

If your garment does not meet any of the above criteria a refund will not be processed and shipping cost remains the responsibility of the customer.

If you would like to set up an exchange, please contact